DO YOU HAVE QUESTIONS? ...

Are presets purchased from Creative Kits compatible on computer and/or mobile?

Presets are compatible with both PC and mobile devices.
On mobile devices, simply install the Lightroom CC application (the free version is all you need).
On computer (paid version of Lightroom CC or Lightroom Classic) simply download the files and import them into your Lightroom as "presets".

Can they be used over and over again?

Once purchased, Lightroom filters can be used over and over again. If you change your phone, you'll need to reinstall the presets. Always save a copy of your digital file somewhere safety like a dropbox or One drive cloud service.

How do I choose a preset?

Each collection includes different filters to suit as many photos as possible (selfie, indoor, exposed, dark...). If you're not sure, I'd refer you to our article on how to choose your collection. Or send us a message at hello@creative-kits.com and we'll help you choose.

How do I choose a preset?

Each collection includes different filters to suit as many photos as possible (selfie, indoor, exposed, dark...). If you're not sure, I'd refer you to our article on how to choose your collection. Or send us a message at hello@creative-kits.com and we'll help you choose.

What version of Lightroom do I need?

Lightroom presets from Creative Kits are compatible with Adobe Lightroom 4 and higher, as well as Adobe Lightroom Classic CC. The files contain both DNG and XMP versions.

I've lost my presets. Where can I download them again?

You can retrieve your files or the download link directly via the purchase confirmation email or via your customer account on our site, which you created at the time of your purchase. If you have the purchase number as well as the email you used to make the purchase, contact us, and we'll be happy to send you a new link. One last very important solution that offers double security: make regular backups of the contents of your phone. Save the contents of your phone on cloud services such as Dropbox, Google Drive, Microsoft OneDrive, ICloud, MEGA, ....

Do the Creative Kits presets guarantee the same result as seen on the site?

Unfortunately not. There are various reasons for this: photo tone and quality, shadows/lighting, exposure, etc. However, Creative Kits presets were designed and tested on many photos before being released for sale. The beauty of presets is that they are not definitive. You can always adapt them to suit what you're looking for, depending on the photo you want to modify.

Can't find the answer to your question? Let us help you

If, despite all this, you are still experiencing problems or have questions about your (purchased) products, send us an e-mail to explain what's going on, and we'll get back to you as soon as possible. Don't forget to include your order number (if you have one) and the email address you used to make the purchase.

Send us an e-mail to hello@creative-kits.com.